Thank you for shopping with Yuvraj Mobix. We are committed to delivering your mobile phones and accessories safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- You will receive an order confirmation and shipping notification once your order has been dispatched.
2. Shipping Coverage
We currently ship products across India through reliable courier partners.
If your location is not serviceable by our courier partners, we will inform you and issue a full refund if payment has already been made.
3. Delivery Time
Estimated delivery times are:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout before payment.
- Free shipping may be available on selected products or promotional offers.
5. Order Tracking
Once your order is shipped, you will receive:
- Tracking Number
- Courier Partner Details
- Tracking Link (if available)
You can use the tracking details to monitor your shipment status.
6. Delivery Attempts
Our courier partner will make delivery attempts as per their standard policy.
If delivery fails due to:
- Incorrect shipping address
- Customer unavailable
- Incorrect contact details
the package may be returned to us. Additional shipping charges may apply for re-delivery.
7. Delivery Inspection
Please inspect your package at the time of delivery.
If you receive:
- A damaged package
- A tampered package
- An incorrect product
- Missing items
please contact us within 24 hours of delivery with clear photos or videos for assistance.
8. Delayed Deliveries
While we strive to deliver orders on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- High order volume
- Courier network issues
- Government restrictions
Yuvraj Mobile Point is not liable for delays caused by circumstances beyond our reasonable control.
9. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays, lost shipments, or additional charges resulting from incorrect or incomplete addresses provided during checkout.
10. Lost or Damaged Shipments
If your order is lost during transit or arrives damaged, please contact us immediately.
After verification with the courier partner, we will provide an appropriate resolution, which may include a replacement or refund in accordance with our Refund & Return Policy.
11. International Shipping
Currently, Yuvraj Mobix ships only within India. International shipping is not available at this time.
12. Contact Us
For any shipping-related questions or concerns, please contact us